Photograph of berriesDownloads

This page contains PDF resources for you to download. All publications are in PDF format. You may need to download Adobe Reader in order to view these files.

The downloads have been split into four sections for ease of use:

Information leaflets and registration forms
Promotional calendar
Procedures
Research and evaluation

We want to make our materials as accessible as possible. Please contact the team if you experience problems accessing our information or need our materials in a different format. 

If you have already registered for the healthyliving award you can access further resources and support materials through the members' area.

Information leaflets and registration forms

Healthyliving award bought in product criteria changes (232 KB)
The upcoming changes to the HLA bought in criteria which will be rolled out in April 2015.

Healthyliving award caterers' leaflet (1.78 KB) 
Information leaflet for caterers interested in finding out more about the healthyliving award. New, April 2015.

Healthyliving award customer leaflet (1.47 KB)
Information leaflet for customers explaining what the award means to them. New, April 2015.

Healthyliving award information booklet (2 KB)
Comprehensive booklet giving more detailed information about the award, for caterersinterested in registering. New, April 2015.

Healthyliving award registration form (100 KB)
A form for caterers to complete to register for the healthyliving award.  Caterers can also register online here. New, April 2015.

Healthyliving award plus information booklet (690 KB)
Comprehensive booklet giving more detailed information about the healthyliving award plus. Please note, caterers going for the plus award must have held the standard award for at least 2 years. New, April 2015.

Healthyliving award plus registration form (64 KB)
A form for caterers to complete to register for the healthyliving award plus.  Caterers can also find out more and register online here. Please note, caterers applying for the plus award must have held the standard award for at least 2 years. New, April 2015.

Promotional calendar for 2014 & 2015

Archived promotions

Procedures

Complaints procedure  (62 KB)
How to make a complaint about the delivery and management of the award, or about an award holding establishment.

Appeals procedure  (54 KB)
If you are an applicant, how to appeal against an assessment visit or quality assurance outcome.

Research and evaluation

Healthyliving award: Awareness and insight gathering - Market research

The Healthy Living Award (HLA) works with food service outlets across Scotland to promote healthy eating, providing caterers with recognition for good practice.

The main aims of the research were to establish an initial national measure of awareness of the award, and gather insights from key target audiences to inform the development of future HLA marketing plans.

The results showed limited levels of awareness of the HLA, with variation across the different sectors. Among those who claimed some awareness of the brand, the majority had little understanding of the operation and benefits of the scheme.The research found that there’s a role for marketing communications to raise awareness of the HLA and increase its profile and standing within the catering sector.

There’s also a requirement to highlight the award’s relevance to caterers, and increase its perceived achievability, credibility and value.

Healthy lunch  (63 KB)
Results of a survey carried out in August 2007 for the healthyliving award . The survey asked 500 people across 6 Scottish cities about the opportunities they had to eat healthily while at work. 12 pages.

Healthyliving award evaluation 2009 – Executive Summary (35 KB)
Results of the independent research to evaluate the effectiveness of the healthyliving award in its first three years of operation.

Financial Implications of achieving the healthyliving award - Executive Summary (2013) (646KB)
The principal aim of the research was to determine the financial implications of achieving the award. In particular, the research aims to identify: whether participation in the award has had any financial implications for the award-holding business; any enablers and barriers influencing the award journey; and lessons learned in relation to how the award can be used to generate a positive impact on business performance and customer loyalty.