This pack includes important Guidance for Applicants. In it is all you need to know to achieve an award.
The assessment side of things has three stages
1. Self Assessment
The first stage of the process towards a healthyliving award needs you to fill in a self-assessment questionnaire which lists all the things you need to do to achieve an award. It’s important to tackle each of the conditions that are relevant to the food you serve before moving to the next stage.
Once you’ve made all the relevant changes you will be able to apply for an assessment visit.
2. Assessment visit
A trained award assessor will contact you to arrange a suitable time for a visit. The assessor will want to talk to whoever is in charge of food preparation, front of house and staff training.
The assessment visit has two parts
The walk round
The assessor will walk through the servery area and look at the food on offer and the way it is presented. They will look for the award logos on menus and at the counter. They might speak to your staff on the way to find out what they know about the healthyliving award.
Discussion with staff
The assessor will want to meet the members of staff in charge of preparing food as well as the management. For example, this might be the head chef and the catering manager. The assessor will want to discuss the award and make sure the conditions are being met. They will ask to look at some of the healthyliving recipes, but they’ll let you know which ones before the visit.
It won’t be possible to tell you if you have achieved an award until the assessor has completed his or her report and sent it to the healthyliving award team for the final part of the process.
3. Confirmation
Shortly after the visit you will be told whether you have achieved an award. If you are successful you will need to agree to the terms of award.
If, however, you are unsuccessful you will be given feedback which will include areas you need to improve on. You will be able to apply for another assessment visit when you feel you have made the relevant improvements. |